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Grey Street Hotel Newcastle upon Tyne, Newcastle upon Tyne
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Key details
About the Hotel
2-12 Grey Street,
Newcastle upon Tyne,
United Kingdom,
NE1 6EE,
Tyne and Wear
Grey Street Hotel is a boutique hotel located on the iconic Grey Street in Newcastle upon Tyne. This Grade II listed property blends Georgian architectural charm with modern amenities. Its prime location offers easy access to the city's vibrant culture and historical sites.
Location
Situated in the heart of Newcastle, Grey Street Hotel is within walking distance of popular attractions such as the Quayside and the Baltic Centre for Contemporary Art. Guests can easily access local public transportation, with Newcastle Central Station just a 10-minute walk away. The hotel is also conveniently close to various shopping and dining options in the city center.
Rooms
The hotel features 49 contemporary en-suite rooms, each uniquely designed with a combination of original Georgian elements and modern touches. Standard rooms come with essential amenities like air conditioning, high-speed Wi-Fi, and complimentary toiletries from The White Company. For added luxury, guests can choose from five exclusive junior suites that include mini-fridges and plush bathrobes.
Eat & Drink
Leila Lily's, the hotel's award-winning restaurant, offers an extensive menu with options ranging from starters to elegant main courses and desserts. The restaurant uses high-quality ingredients to create beautifully presented dishes, enhancing the dining experience. Guests can also enjoy a wide selection of cocktails and wines in the floral bar area.
Leisure & Business
The City Retreat Salon & Day Spa provides a range of treatments, including facials and massages, in a serene environment. Additionally, Grey Street Hotel boasts three private meeting rooms suitable for events and conferences, equipped with modern technology and a capacity for up to 100 guests. The hotel provides an all-in-one venue for both leisure and business travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Bliss
Breakfast at Layla Lily's was simply the best I've ever had in a hotel. The food was fresh, flavorful, and beautifully presented.view full review
Cozy and Spacious
The room was exceptionally comfortable, featuring a generously sized bed and all the amenities I needed for a relaxing stay.view full review
Stunning Decor
The hotel exudes charm, especially the foyer which was beautifully decorated for Christmas, creating a warm and inviting atmosphere.view full review
Cocktail Heaven
I thoroughly enjoyed the cocktails at Leila Lily's; they were creatively crafted and the perfect accompaniment to a lovely evening.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
Room decor
Carpeted floor
Show more
Location
2-12 Grey Street,
Newcastle upon Tyne,
United Kingdom,
NE1 6EE,
Tyne and Wear
Map view
street view
2-12 Grey Street,
Newcastle upon Tyne,
United Kingdom,
NE1 6EE,
Tyne and Wear
City landmarks
Bridges
Gateshead Millennium Bridge
1.0
mi
Gallery
Baltic Centre for Contemporary Art
3600 ft
Museums
Discovery Museum
3700 ft
Museums
Life Science Centre
3000 ft
Museums
The Great North Museum
4000 ft
Gallery
The Biscuit Factory
4300 ft
Museums
Victoria Tunnel
4600 ft
Mall
Eldon Square
2500 ft
Square
The Blue Carpet
2100 ft
Stadiums
St. James' Park
3700 ft
Church
Cathedral Church of St Mary
2400 ft
Gallery
Laing Art Gallery
2300 ft
Nearby
Night club
Newcastle Castle
900 ft
Market
The Quayside
1900 ft
Bridges
The Tyne Bridge
1500 ft
Bridges
High Level Bridge
1600 ft
Church
Saint Nicholas Cathedral
500 ft
Market
Grainger Market
1400 ft
Grainger Street Newcastle city centre
Grainger Town
1500 ft
St Nicholas Square
Newcastle Cathedral
500 ft
Museums
Holy Jesus Hospital
900 ft
Movie theater
Tyneside Cinema
700 ft
Bridges
Swing Bridge
1500 ft
Monuments and Landmarks
Grey's Monument
1400 ft
Grey Street
200 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1400 ft
48 Westgate Rd
George Stephenson Monument
1100 ft
Church
St John the Baptist Church
1200 ft
Shopping Area
Central Arcade Newcastle
1600 ft
2 Old George Yard High Bridge
The Glamorous Owl
500 ft
Restaurants
Portofinos Restaurant
100 ft
Churchill House 12A Mosley Street
Longhorns Barbecue Smokehouse
200 ft
10 Mosley Street
Marco Polo Restaurant
200 ft
33 Dean Street
Las Iguanas Newcastle
500 ft
62-74 Grey Street
Zizzi
300 ft
42 Grey Street
Tandoori Nights
200 ft
17 Grey Street
Topolino Restaurant
200 ft
44 Dean Street
Nadon Thai
300 ft
32-34 Mosley Street
Barluga
400 ft
35 Grey Street
Dog Leap Cafe
600 ft
St Nicholas Square Tynemouth
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Comfortable room
Friendly staff
Noisy location
Change in ownership
7.6/10
Very good
Rooms
7.2
Location
8.4
Service
8.3
Dining
7.1
Guest reviews
7.6/10
based on 12 review
8.4
8.4/10based on 4030 review
Allan
United States of America,
April
2024
7.8/10
I had a pleasant experience at the hotel. The rooms were comfy and clean, perfect for an overnight stay, even though they felt a bit small. The staff were extremely warm and accommodating, making our stay enjoyable. However, the dining experience left something to be desired as there were issues with the service and options available.
Rooms
8.0
The rooms were comfy and very clean, with everything needed for an overnight stay.
Service
9.0
The staff were amazing and catered to our needs.
Location
9.0
The location was perfect for exploring Newcastle City Centre, with friendly staff and modern facilities.
Dining
5.0
The dining experience was not up to par with issues regarding service and food options.
Facilities
8.0
The hotel had great facilities overall.
David
United Kingdom,
April
2024
6.2/10
I had a mixed experience during my stay at the hotel. The staff was friendly and helpful, but the room facing the noisy generator made my sleep uncomfortable. The location was convenient for exploring the city, but the noise levels at night were disturbing.
Rooms
5.0
The room I stayed in was only serviced once during our 5-night stay when we requested it. Having to ask for more essentials like toilet paper and towels was a bit inconvenient. The room also faced a noisy generator or air con unit right outside the window, making it hard to sleep.
Service
8.0
The staff members were lovely, friendly, and quite helpful throughout my stay. They made me feel welcome and attended to my needs with a smile.
Location
7.0
The hotel's location was excellent for accessing shops and attending events at City Hall. However, the noise levels, especially at night, were quite high, affecting my rest.
Dining
6.0
The dining experience was average, with room for improvement. The restaurant next door offered okay food, but it wasn't exceptional. There was room for enhancing the menu.
Facilities
5.0
The facilities were fair to middling. Although the hotel provided basic services, there were no standout amenities that wowed me during my stay.
William
United Kingdom,
February
2024
6.8/10
The hotel's location is amazing, right in the center with easy access to everything. The room needed a bit of touching up and fresh paint, but despite the small inside door, it was comfortable and cozy. The service had some ups and downs, with a memorable encounter but lacking in overall helpfulness. The location couldn't have been better for exploring the vibrant Newcastle center, offering a warm and spacious room with a beautiful bathroom. The dining experience seemed a bit overpriced for the quality, while the facilities were satisfactory.
Rooms
7.0
The room needed a bit of touching up and fresh paint but overall was comfortable and cozy despite some small issues.
Service
6.0
There were some positive and negative moments with the service, with a memorable encounter but lacking in overall helpfulness.
Location
9.0
The location was perfect, right in the center with easy access to everything in Newcastle.
Dining
5.0
The dining experience seemed overpriced for the quality offered.
Facilities
7.0
The facilities were satisfactory for a pleasant stay.
Ian
United Kingdom,
January
2024
8.2/10
The hotel is situated in the historic Grey Street, with very friendly and helpful staff. The rooms were beautiful, but some noise issues were present especially at night. The dining experience was fantastic, with good quality products, and the location was excellent despite the multi-storey parking situation.
Rooms
8.0
The rooms were so beautiful, with an 'accessible' bathroom that would have been suitable for a wheelchair user, although some had steps up to the bathroom.
Service
9.0
The service was professional and I met welcoming staff upon arrival.
Location
7.0
The location on the historic Grey Street was very good, convenient for shops and bars despite possible noise issues, and the staff were friendly and helpful.
Dining
9.0
The dining experience was delicious and satisfying, helping bridge the wait till dinner at nearby restaurants.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Patricia
United States of America,
January
2024
8.4/10
I had a great stay at the hotel. The rooms were lovely, clean, beautifully decorated, and had everything I needed for my trip. The service was extremely helpful, and the location was perfect. The dining experience was fabulous, but there were a few minor issues. Overall, a comfortable and pleasant stay.
Rooms
9.0
The rooms were lovely, clean, beautifully decorated, and had everything I needed for my trip.
Service
8.0
The staff were really nice and helpful.
Location
10.0
The hotel is in the city center, which was absolutely perfect for my stay.
Dining
8.0
The dining experience was fabulous, freshly cooked, and huge.
Facilities
7.0
The hotel has good amenities available for guests.
Kathryn
United States of America,
December
2023
8.4/10
My stay at the hotel was wonderful! The room was quirky and very comfortable. We even got a discount card for Café Rouge just a few doors down, where we enjoyed delicious food with a 25% discount. The hotel has been sold to new owners, but our high-floor room, though lacking a view, was quiet, warm, and cozy. I would definitely choose to stay here again.
Rooms
8.0
The room was quiet and very warm, making it cozy. Definitely worth staying here again.
Service
9.0
The staff were lovely, very friendly, and great with directions. Their service was top-notch.
Location
9.0
The location was perfect for our needs, being close to the town, with easy access in and out for those driving. Just a 5-minute walk from the train station!
Dining
8.0
The dining experience was lovely, with freshly cooked and hot meals. We even indulged for three days in a row but don't mind gaining a few pounds for such great food.
Facilities
8.0
The hotel's facilities were nicely decorated and in great condition. It truly enhanced our overall experience.
Comfortable room
Noisy location
John
United States of America,
November
2023
7.2/10
The hotel was conveniently located in the city center, offering easy access to explore. The service was friendly and helpful; however, the noise from the nightclub opposite could be bothersome at night. The dining options were of good quality, although the ongoing refurbishment affected the experience. Overall, a decent choice for a stay in the city.
Rooms
5.0
My room was onto another building due to an extractor fan right outside the window, which made it hard to sleep. The view was not pleasant and affected my overall stay.
Service
9.0
The service was top-notch, especially accommodating our dog and ensuring our room window could be opened. The staff, including the dark blonde wavy-haired server at breakfast, were very friendly and helpful.
Location
7.0
The hotel is in a good location in the city center, providing a discount card for a nearby café where we enjoyed a great meal at a reduced price. Despite being opposite a nightclub, the overall location is recommended for city exploration.
Dining
8.0
The dining experience was affected by ongoing refurbishment, but the quality of the food was maintained at a good standard. The hand-cut steaks were a highlight despite the limited options.
Facilities
7.0
The facilities were basic but functional, with standard amenities available for a comfortable stay. The ongoing refurbishment slightly impacted the overall experience.
Richard
United Kingdom,
November
2023
8.0/10
The hotel had spacious and clean rooms with huge beds and very well-equipped bathrooms, providing a comfortable stay. The service was exceptionally friendly and helpful, making me feel welcomed throughout my visit. The location was fantastic, being just a few minutes' walk from major attractions, though slightly noisy on a Saturday night. The dining experience was good overall, though a bit pricey for certain meals. The facilities were well-maintained, offering convenience during my stay.
Rooms
8.0
The rooms were spacious and clean, offering a comfortable and relaxing environment.
Service
9.0
The staff was exceptionally friendly and welcoming, ensuring my needs were met with a smile.
Location
8.0
The hotel's location was fantastic, within walking distance of key attractions, but a bit noisy on weekends.
Dining
7.0
The dining experience was good, with some dishes seeming a bit pricey compared to alternatives nearby.
Facilities
8.0
The facilities were well-maintained and added to the overall convenience and comfort of my stay.
Charles
United Kingdom,
November
2023
9.0/10
I had a fantastic stay at the hotel. The room was comfortable, had all the amenities I needed, and the staff, especially Steve and Lyndsey, were very polite and helpful. I would highly recommend this hotel to anyone.
Rooms
9.0
The room was spacious, comfy, and nicely decorated with a comfy bed and a spotless, large bathroom. It also had a handy fridge.
Service
9.0
The staff were attentive, friendly, and helpful throughout my stay, making it really enjoyable.
Location
10.0
The location couldn't have been more perfect, right in the center of great nightlife and within easy walkable distance from the arena. Exactly what I look for!
Dining
8.0
The dining experience was excellent, with a fantastic setting and efficient service. However, I missed out on enjoying breakfast due to early meetings.
Facilities
9.0
The hotel offers a range of great facilities, from room service to laundry services, meeting all needs during my stay.
Great location
Room too hot
Brian
United Kingdom,
October
2023
7.8/10
The hotel is conveniently located in the heart of the city, close to all the action. The rooms are small but well-equipped, though the noise from the lively surroundings can be bothersome if the windows don't seal properly. The service is exceptional, and the location is perfect for exploring the city's offerings, although the noise levels might not suit all guests. The dining options are decent, with some room for improvement on certain items. Overall, a mixed experience with great service and facilities but some noise issues.
Rooms
7.0
The rooms, though small, come with good facilities and a comfortable bed. The view is obstructed by frosted windows, facing a noisy city center corner.
Service
9.0
The service was top-notch, with attentive staff who went the extra mile to ensure our comfort.
Location
8.0
The hotel's central location is a bustling hub of activity, ideal for exploring the city's vibrant nightlife and dining scene.
Dining
7.0
The dining experience was satisfactory, with a good variety of dishes at a consistent price point, but some items could be fresher.
Facilities
8.0
The hotel offers a range of standard facilities like room service, laundry, and dry cleaning to enhance the overall stay.
Dick
United States of America,
September
2023
6.2/10
My stay at the hotel had its ups and downs. The location was ideal, right in the heart of the city center, making it convenient for exploring and enjoying the city vibe. However, the room was noisy with traffic sounds throughout the night and lacked some basic amenities like a proper washbasin. The service was decent, but there were issues with cleanliness and water pressure in the shower. The dining experience was a mix of outstanding food but having to pay separately for certain items. Overall, a mixed experience with both positive and negative aspects.
Rooms
5.0
The room had a noisy environment due to traffic sounds from the main road and lacked certain basic amenities like a proper washbasin.
Service
6.0
The service was decent, but there were issues with cleanliness and water pressure in the shower.
Location
8.0
The hotel's location in the heart of the city center was perfect and offered easy access to the metro station, food areas, and shopping.
Dining
7.0
The food quality was outstanding, but some items were not included and had to be paid for separately.
Facilities
5.0
Great location
Noisy room
Gregory
United States of America,
June
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean, comfortable, and spacious but lacked air conditioning and had a noisy fan outside. The service was top-notch, with quick responses to all my needs. The location was excellent for exploring Newcastle but faced a busy street. The dining experience had its ups and downs, with great food but some issues with freshness. Overall, it was a stay with ups and downs, but worth it for the central location and welcoming service.
Rooms
7.0
The rooms were comfortable, clean, and spacious, but the lack of air conditioning and the noise from the fan outside were major drawbacks.
Service
9.0
The service was impeccable, with quick responses to all my needs and a welcoming attitude.
Location
9.0
The location was excellent for exploring Newcastle, right in the center of things on Grey Street, although the noise from the street could be a bit bothersome.
Dining
7.0
The dining experience had its highs and lows, with great food overall but some freshness issues with certain items.
Facilities
6.0
The facilities were satisfactory, offering the basics without any standout features.
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